Privacy Policy
Last updated: 24 November 2025
Bath Airport Transfer (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://bathairporttransfer.com, book a transfer, or use any of our services.
1. Information We Collect
We may collect the following personal data:
- Name, phone number, email address
- Pick-up and drop-off addresses
- Flight details (flight number, arrival/departure time)
- Payment information (processed securely via Stripe or PayPal – we do not store full card details)
- IP address, browser type, and device information (via cookies and analytics)
- Any special requests or preferences you provide
2. How We Use Your Information
We use your data to:
- Confirm and manage your booking
- Provide airport transfer and chauffeur services
- Contact you regarding your journey (including flight monitoring and delays)
- Process payments securely
- Improve our website and services
- Send promotional offers (only if you opt-in)
- Comply with legal obligations
3. Legal Basis (UK GDPR)
We process your data based on:
- Contract – to fulfil your booking
- Legitimate interests – to operate and improve our business
- Consent – for marketing communications (you can withdraw at any time)
4. Data Sharing
We do not sell your personal data. We may share it with:
- Our trusted drivers (only journey-related details)
- Payment providers (Stripe, PayPal)
- Google Analytics (anonymised data)
- Legal authorities if required by law
5. Data Retention
We keep your data only as long as necessary:
- Booking data: 7 years (UK tax law requirement)
- Marketing subscribers: until you unsubscribe
6. Cookies & Tracking
Our website uses cookies to improve user experience and analyse traffic. You can manage cookie preferences in your browser settings.
7. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
Contact us at any time to exercise these rights.
8. Security
We use SSL encryption and industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
9. Children
Our services are not directed to individuals under 16. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact:
Bath Airport Transfer
Email: [email protected]
Phone: 07723 757 676
Address: Bath, United Kingdom
Thank you for trusting Bath Airport Transfer – Winner of Quality Business Awards 2025.